Wooded Glen Recovery Center, IL
“I think the training went great. You provided a lot of good information that we need.”
Julia Mackey
Director of Admissions
Billing and Collections Training
custom-tailored to your facility and delivered live online or on site at your location
Fully accredited. Globally recognized. Built for the next generation of Addiction & Mental Health Professionals.
What Is The Billing and Collections Training?
If your addiction treatment or mental health center struggles with insurance billing, denied claims, or unpredictable cash flow, this training was built for you. The billing and collections department isn’t just paperwork—it’s the heartbeat of your operation. Without a strong billing foundation, even the best clinical programs crumble.
In this intensive 5-hour certification, you and your staff will learn exactly how to set up, manage, and optimize your in-house billing and collections system. Whether you’re transitioning from an outside billing company or starting from scratch, we’ll walk you through the full reimbursement process step by step. This course is led by Mary Millings, a licensed Medical Coder/Biller with over 15 years of real-world experience across outpatient, residential, PHP, and IOP levels of care.
You’ll gain the skills to confidently handle insurance verifications, process clean claims, follow up on denials, and secure timely reimbursements—without outsourcing. You’ll also learn how to protect compliance, manage accounts receivable, and keep your revenue cycle healthy.
Key Topics & Teachings Include:
Foundations of Medical Billing & Compliance
Understand the core duties and ethical standards of a billing specialist
Learn state and federal compliance requirements (HIPAA, CMS, insurance laws)
Identify common billing errors that cause denials and revenue loss
Insurance Verification & Claims Preparation
Verify patient coverage, benefits, and eligibility before admission
Master proper completion of CMS-1500 and UB-04/CMS-1450 forms
Gather and organize required documentation for clean claim submission
Reimbursement Process & Payment Posting
Apply accurate payment posting and adjustments to patient accounts
Decode Explanation of Benefits (EOBs) and remittance advices
Track revenue flow and identify trends in insurance reimbursement
Denials, Appeals & Collections Management
Pinpoint the top causes of denied claims and how to prevent them
Execute effective follow-up and appeal strategies that get results
Handle collections professionally to maintain both compliance and cash flow
Accounts Receivable & Financial Reporting
Manage your facility’s Accounts Receivable (A/R) aging reports
Build simple systems to monitor cash flow and outstanding claims
Use metrics and reporting tools to improve revenue cycle performance
Transitioning to In-House Billing Systems
Learn how to shift from third-party billing to in-house operations smoothly
Set up efficient workflows, staff roles, and documentation procedures
Build a sustainable internal process that reduces costs and increases control
Here’s Exactly What You’ll Get When You Enroll
Billing and Collections Training - Counts Towards 5 CEU/CME/CE/Hrs For Each Member Of Your Staff
LIVE VIRTUAL CLASSROOM FOR UNLIMITED STUDENTS
5 CEU/CME/CE/Hrs
Bring your entire team together for our Billing & Collections Training (Reimbursement Specialist Certification) — delivered live online and fully customized to your facility. This hands-on training ensures your staff masters the entire in-house billing process, from insurance verification to reimbursement recovery.
3–5 Hours of Live, Interactive Training
Dive into real billing scenarios with Mary Millings, who’s seen (and solved) every insurance nightmare imaginable. Walk away with a repeatable system your staff can use immediately to boost collections and reduce denials.
1-Hour Live Follow-Up & Implementation Call
Bring your team’s toughest questions, get live feedback, and troubleshoot your actual billing workflow so you leave 100% confident and operational.
End-of-Program Examination
Every staff member gets to take the exam and receives a certificate of completion and 5 CEU/CME/CE/Hrs upon passing—so you’re not just training as a group, you’re verifying that each individual has learned, retained, and can apply the material.
6 Months of On-Demand Access
Enjoy 6 months of on-demand access to the recordings of the training, allowing you to revisit lessons anytime, review key strategies, and reinforce skills whenever needed.
Plus Get These Practice-Building Bonuses
Bonus: 3 Months Free Online Directory Listing Site
Be found by clients actively searching for addiction and mental health coaches.
Bonus: Private Graduate & Networking Communities
Tap into a global network of certified professionals, mentors, and peers.
Bonus: Lifetime Discounts on All Future TAA Programming
Keep leveling up your credentials and skills—while paying a fraction of the cost.
Upgrade & We'll Come LIVE To YOUR LOCATION
Call Us At 1-800-706-0318 ext 2 For In Person Packages & Pricing
Onsite Group Training Option
Bring Dr. Cali Estes (or faculty) straight to your doorstep for an electrifying, hands-on experience. Imagine your entire team learning together, live and in person—feeding off the energy, practicing techniques in real time, and getting immediate feedback. It’s immersive, powerful, and unforgettable. Plus, you still get all the same follow-up, certificates, and bonus perks to lock in the transformation long after training day.
Join 60,000+ Student Success Stories & Counting...
Become part of a global network of coaches and professionals trained in over 40 countries—and get everything you need to build a purpose-driven practice, help others heal, and create a profitable business
Sierra Tucson, Arizona
“Dr. Cali Estes joins Sierra Tucson to train their entire Recovery Coach 360 Team.”
Crossroads Turning Point, Colorado
“Amazing training on Harm Reduction and relapse prevention. Cannot wait to have you back next month to teach another class.”
Rob Archuletta
Executive Director
Wynward Way, OC California
“Very pleased to have Dr. Cali come out and train our staff in AMA/APA block training.”
Veronica Waters
Vice President
Just Believe Recovery, PA & Florida
“Dr Cali Estes was a joy to have at our center. We received a lot of amazing feedback from our staff and loved the breakout sessions”
Sinead
Clinical Director
Aqua Recovery Center, Utah
“Dr. Cali has given us the ability to create a new program in Recovery Coaching. This has given us the ability to keep track of our patients while at RTC, and also when they leave. We have seen great success with this program.”
Clint Tolman
Executive Director
St. Joseph's Institute, PA
“We have learned a lot at this training, I am glad you came out and we found you for our staff. You are doing a great job.”
Guy Murray
CEO St. Joseph’s Institute
New Vista Behavioral Health, Avalon Malibu
“Excellent Admissions Call center training with Cali”
Christine Parker
Marketing Director
Ocean Hills Recovery, California
“Amazing class! We have had Cali out here a few times for training our staff.”
Chris Cannon
Managing Partner
Vanguard Accelerator
Vanguard Accelerator
Cedar Point Recovery, CA
“Thank you, Dr. Estes. The staff found your training educational and allows them the opportunity to empower themselves with clients.”
Jody M. Ressio
MA, LAADC, Clinical Director
Lakeview Health, Jacksonville, FL
“The training was comprehensive and easy to follow for some employees not as versed in the field of interventions. I would highly recommend Cali and The Addictions Academy to anyone looking to join or excel in the field of Addictions.”
Derek Gwaltney
Vice President
Gosnold on Cape Cod, MA
“Cali Got great feedback about today’s training. Much appreciated.”
Ray Tamasi
CEO
Medical Billing & Collections Training
$3500.00
Quantity
Choose from 2 separate learning tracks:
The Virtual Classroom Training is a live, interactive webinar that lets unlimited staff attend from anywhere. It’s cost-effective, flexible, and includes all the follow-up, certificate of completion, and bonus perks to keep your team sharp and connected. The On-Site Group Training brings Dr. Cali Estes (or faculty) directly to your facility for a hands-on, in-person experience. Your team trains together in real time with live interaction, energy, and practice—while still getting the same follow-up, certificate of completion, and bonuses. Call us for packages & pricing.
Meet Your Instructor:
Mary Millings
Licensed Medical Biller, Coder & Reimbursement Specialist
With over 15 years of experience in medical billing, coding, and collections, Mary Millings has mastered the art of turning denied claims into paid reimbursements. She’s worked across the full continuum of care—from residential and PHP programs to IOP and outpatient treatment—and understands firsthand the financial systems that make or break a facility’s success.
Mary has trained countless professionals in addiction treatment, mental health, and behavioral healthcare on how to build compliant, profitable in-house billing systems. Her teaching style is straightforward, supportive, and packed with real-world examples that make complex billing concepts easy to understand.
Whether you’re new to billing or transitioning from an outside company, Mary’s expertise will help your team streamline collections, increase reimbursement accuracy, and strengthen cash flow—all while staying 100% compliant.
The World’s Premier Training Institute for Mental Health & Addiction Professional Development.
2046 Treasure Coast Pkwy Unit A, #207 Vero Beach FL 32960
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